There are several factors that influence how we rate casinos. After all, the number of online casinos in the Indian market is enormous, and the quality of each site varies greatly. Therefore, we have a checklist of key features to make accurate assessments and comparisons. This allows us to distinguish between the best Indian casinos and those that are still catching up. Hence, here are our main points to discuss when rating online casinos.
We begin with the elements that most appeal to Indian players. This includes the welcome bonus and free spins, as well as reload bonuses and cashback offers. We also look to see if there are any bonuses for live casino players or mobile users. We’re not just interested in the headline figures, but we also want to make certain that the wagering requirements are in line with industry standards. After all, receiving a large lump sum of bonus cash is pointless if the wagering requirements are nearly impossible to meet. Furthermore, we evaluate the other promotions running throughout the year in addition to the welcome bonus phases, for example, seasonal promotions and slot tournaments. To summarize, we leave no stone unturned.
Inevitably, the majority of a player’s time will be spent playing casino games. As a result, a good selection of slot machines, progressive jackpots, table games, and live dealer titles is essential. We also check to see if there are any additional gambling options, such as sports betting and player-versus-player poker. Furthermore, it’s always worth double-checking that a good selection of some of the world’s best game providers is available. For example, at least one of the major players, such as Microgaming, NetEnt, or Playtech, should be present. Also, where there are numerous options, there must be a way to search through and filter them. If an Indian casino does all of the above, we provide them a high rating.
It’s one thing to have every casino game under the sun. However, unless the payout percentages are on par with the best, it will not provide the best experience. As a result, we pay close attention to the online casino’s return to player (RTP) percentages. For example, we’re looking for video slots and slot machines with RTPs in the high 90s. We can overlook progressive jackpots of lakhs and crores, but not non-jackpot slots. Similarly, we like and want to see a sufficiently low house edge offered on classic table games such as roulette, blackjack, and baccarat. When a casino is adhering to the above, we’re likely to rate it very highly in this category.
Along with the ability to search and filter games, there is also general site navigation and overall ease of use. Indian players prefer to have the most important information at their fingertips. Furthermore, all of the main pages should be accessible in one or two clicks at most. Accessing the cashier area and making a deposit, for example, should not be a chore. Similarly, some customers may request a withdrawal of their winnings. As an example, if it takes us an eternity to find information about a promotion, we will deduct some points. Having said that, most gambling sites in India far exceed expectations in this regard. Of course, things can always be improved.
Customers must select a payment method when adding cash funds to their playing account. As a result, in our opinion, the greater the variety of available options, the better. And we always tell our customers that it pays to make informed decisions. The small print on casino payment pages is in addition to the number of available payment methods. We always consider deposit and withdrawal limits, transfer and processing times, and any additional fees. For example, slow withdrawal times can seriously degrade a customer’s impression of an online casino. As a result, when evaluating and rating an online casino site, we place a premium on this factor.
It is frequently overlooked, but excellent customer service is essential for all of the best Indian online casinos. As players, we understand that anything can happen and that an unexpected problem may require immediate resolution. It could be due to game restrictions, depositing issues, or an active bonus, all of which can detract from the excitement of a gambling session. As a result, we expect round-the-clock customer support for Indian players to receive top marks. We also expect knowledgeable, friendly, and punctual employees to be available via live chat, email, and (on occasion) phone. This way, any issues can be addressed before they become more serious. In short, customer service is an important criterion for us.
This is another one that many Indian players overlook. However, by evaluating an Indian online casino site’s reputation, we can almost guarantee that the player will have a good time. That is why we constantly monitor gambling forums, social media, and online casino blacklists to determine whether a site is improving or pulling a fast one. As the saying goes, it takes years to build a good reputation but only seconds to destroy it. As a result, we take this very seriously. Furthermore, we always double-check the site’s ownership. Online casinos are frequently part of groups, and what happens at one of the group’s sites can have an impact on all of them. Hence, it is critical that we conduct extensive research.
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The return to player (RTP) information can be found within the game itself. Clicking on the “i” icon, rules or settings usually gets you to the RTP information. RTP is expressed as a percentage and the closer it is to 100%, the better it is for the player. In the same way, you can find information on volatility.
This information is typically found in the footer section of an online casino’s website. There should be a licensing authority icon that will take you to information about the casino’s license. Otherwise, there may be a text link in the site’s footer area, along with the license number.
First, we examine the contact pages and other methods for contacting the customer support team. If possible, we’d like 24-hour support and as many contact options as possible. We then send some test questions via email or live chat to assess response time and knowledge.